Refund policy

At Pesticidecanada, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy from the date of purchase. Please note that all items must be returned in their original condition and packaging.

Restocking Fee:
We do not charge any restocking fees for returned items.

Return Shipping Costs:
If the product you received is defective or damaged, we will cover the cost of return shipping. However, if you wish to return a product due to customer remorse or other non-defective reasons, you will be responsible for the actual cost of return shipping.

Return Process:
To initiate a return, please contact us via email or phone within 30 days of your purchase. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@pesticidecanada.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@pesticidecanada.com.

Thank you for choosing Pesticidecanada. If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact us.

Pesticidecanada.com 
info@pesticidecanada.com
4 chemin Goudreau, Stanstead, Quebec, Canada J0B3E0
1-450-501-4848
6594409 Canada inc (Our Registration Number)